Shipping policy
SHIPPING POLICY
At 7:31 CLUB, every Object is prepared and shipped with care.
PROCESSING TIMES
Orders are typically processed within 1–3 business days after payment has been confirmed.
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
DELIVERY TIMES
Delivery times vary depending on your location and shipping method selected at checkout.
Estimated delivery times:
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United Kingdom: 3–7 business days
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International: 7–20 business days
Please note that delivery times are estimates and may be affected by customs processing, carrier delays, weather conditions, or other circumstances outside of our control.
TRACKING
When your order has shipped, tracking details will be provided so you can follow the journey of your Object.
Please allow up to 48 hours for tracking information to update after dispatch.
CUSTOMS & IMPORT FEES
International customers are responsible for any customs charges, duties, or taxes that may apply to their order.
ORDER ISSUES
If your order arrives damaged, incorrect, or does not arrive within the expected timeframe, please contact us at:
Include your order number and details of the issue so we can assist you.
Thank you for being part of 7:31 CLUB.